Privacy Policy

THE COMPANY MARKETING PTY LTD

• Trading Name: Salebiz
• Address: 7/24 Hickson Rd, Millers Point NSW 2000, Australia
• Privacy Contact Email: privacy@salebiz.com.au

Salebiz collects personal information necessary to operate the Platform and provide services to users. Personal information collected may include:

Identity Information

• Full name
• Email address
• Phone number
• Residential or business address
• Business or agency name
• Professional licence details
• Identification documents provided for verification

Account Information

• Username
• Password (stored in encrypted form)
• Profile information
• Account settings
• Login activity

Broker Information

• Business listing details
• Agency details
• Professional credentials
• Listing content, uploaded documents, images, and business descriptions
• Financial summary information

Buyer Information

• Contact details and communication history
• Buyer preferences
• Signed Non-Disclosure Agreements
• Access permissions

Communication Data

• Messages sent through the Platform
• Attachments, uploaded files, and communication history

Payment Information

• Billing information, payment history, subscription details, and transaction records
• Full payment card details are not stored by Salebiz — payment processing is handled through secure third-party payment systems.

Technical and Usage Information

• IP address, device information, browser type, and operating system
• Access times, platform usage activity, and session data

Analytics Information

• Listing views, buyer interactions, user engagement, and platform performance data

Personal information is collected directly and indirectly through user interaction with the Platform. Information may be collected:

• When users create accounts
• When brokers upload listings
• When buyers contact brokers
• When NDAs are signed
• When files are uploaded
• When messages are sent
• When subscriptions are purchased
• When users browse the Platform
• Through cookies and tracking technologies

Salebiz collects personal information to operate and maintain the Platform. Personal information is used to:

• Create and manage user accounts
• Verify broker identity
• Publish and manage listings
• Facilitate communication between users
• Manage client interactions
• Enable NDA signing workflows
• Process payments
• Provide analytics services
• Improve platform performance
• Maintain platform security
• Detect and prevent fraud
• Enforce legal rights
• Comply with legal obligations

Personal information may be used for:

• Providing Platform services
• Managing user accounts
• Facilitating communication
• Monitoring usage activity
• Responding to enquiries
• Improving platform features
• Maintaining operational records
• Providing service notifications
• Enforcing contractual rights

Salebiz does not sell personal information to third parties.

Salebiz may disclose personal information to third parties where necessary to operate the Platform. This may include disclosure to:

Service Providers — including cloud storage providers, hosting providers, payment processors, analytics providers, email delivery services, and security providers. Platform infrastructure may utilise services including Supabase and associated cloud technologies.

Legal Requirements — personal information may be disclosed where required by law, court order, to regulatory authorities, to prevent fraud, or to protect legal rights.

Business Transfers — if Salebiz undergoes a business sale, merger, restructure, or asset transfer, personal information may be transferred to the acquiring entity.

Salebiz offers an optional “Connected Inbox” feature that allows brokers to authorise Salebiz to send emails on their behalf through their Gmail account, using the OAuth scope https://www.googleapis.com/auth/gmail.send. Salebiz does not request or use any other Gmail permission, and we do not read, modify, or delete the user's emails. We only call Gmail's send endpoint to deliver emails composed by the broker inside Salebiz. We retain the resulting Gmail Message ID and Thread ID for the broker's CRM activity log; we do not retain inbox content or message bodies. OAuth refresh tokens are encrypted at rest with AES-256-GCM and are never exposed to any client. Users can revoke this access at any time from within Salebiz (Dashboard → Workspace → Profile → Disconnect Gmail) or at https://myaccount.google.com/permissions.

Salebiz's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Salebiz takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures include:

• Encrypted data storage
• Secure server infrastructure
• Access controls
• Authentication processes
• Monitoring of system activity

Personal information may be stored on secure cloud infrastructure located within Australia or internationally. While reasonable safeguards are implemented, no data transmission or storage system can be guaranteed to be completely secure.

Personal information is retained only for as long as necessary to fulfil operational, legal, and regulatory requirements. Salebiz may retain account records, listing records, messages, NDAs, and payment records even after account closure where required by law or legitimate business purposes.

Salebiz uses cookies and similar technologies to support Platform functionality. Cookies may be used to:

• Maintain login sessions
• Enable platform functionality
• Monitor system performance
• Analyse user behaviour
• Improve user experience

Users may adjust browser settings to restrict cookie usage; however, certain features of the Platform may not function correctly if cookies are disabled.

The Platform may contain links to third-party websites or services. Salebiz does not control third-party websites and is not responsible for their privacy practices or content. Users accessing third-party websites do so at their own risk.

Users may request access to personal information held by Salebiz. Requests must be submitted in writing to privacy@salebiz.com.au. Salebiz may require verification of identity before releasing information.

Users may request correction of inaccurate or incomplete personal information. Salebiz will take reasonable steps to update records where appropriate.

Personal information may be stored or processed outside Australia where necessary to operate the Platform. This may include international cloud infrastructure and service providers. Where overseas disclosure occurs, reasonable steps are taken to ensure personal information is handled securely.

Salebiz may send communications relating to:

• Platform updates
• System notifications
• Service announcements

Users may opt out of marketing communications where permitted. Service-related communications may still be delivered.

The Platform is not intended for individuals under the age of 18. Salebiz does not knowingly collect personal information from minors. Accounts identified as belonging to minors may be removed.

If a data breach occurs, Salebiz will take reasonable steps to:

• Investigate the breach
• Contain the breach
• Assess the risk
• Notify affected individuals where required
• Comply with applicable legal obligations

Salebiz may update this Privacy Policy from time to time. Updated versions become effective once published on the Platform. Continued use of the Platform indicates acceptance of the updated policy.

If a user believes their privacy rights have been breached, a complaint may be submitted to privacy@salebiz.com.au. Complaints will be reviewed and addressed in accordance with applicable privacy laws.

If a complaint is not resolved, it may be referred to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Privacy enquiries:

• THE COMPANY MARKETING PTY LTD
• Address: 7/24 Hickson Rd, Millers Point NSW 2000, Australia
• Email: privacy@salebiz.com.au